Coronavirus update – How we are helping you
Throughout both phases of national lockdown and restricted measures, we continue to deliver a high level of client support for all our services. During these testing times, we fully appreciate how difficult daily life at school has become and especially the impact it has had on the assessment process and consequently pupil progress data. To help, we have designed and delivered some 30 Zooms Webinars on how to use key features of the software and significant developments we have made to both iTRACK and iASEND.
A comprehensive catalogue of the recorded Webinar sessions is available on our iTRACK and iASEND client websites and some examples can be viewed here:
iTRACK Governors Meeting Webinar
Report Writer iTRACK Webinar
Getting Started with iTRACK- teachers
Finding gaps Webinar- Teachers
SLT Analysis Webinar
We are busy scheduling the next series of events for the Spring term and if there is a topic within either iTRACK or iASEND that you feel you would like addressed in a Zoom Webinar, please email us at [email protected]
Lastly, we are planning a Panel Discussion and Q&A Forum on Overcoming the Challenges of Assessing the Progress of SEND Pupils, which will be held early in the New Year. If you would like further information about it or have ask any specific questions or want an area covered, please email us at [email protected]
Support
If you require support for pupil tracking services (iTRACK, iASEND, iTRACK Strategic), Teaching Resources, Home Learning Downloads and Assessment Tests, please call 01926 886 914 from 08.30am to 17.30pm on week days or email [email protected]
Our dedicated support staff are waiting to answer your questions or help in any way. Our website is being regularly updated to provide information on all our resources and tracking systems. We are just a phone call or email away and we are here, ready to support you with what you need in preparation for the reopening of schools. Until then, stay safe, in good health and contact us if there is something you need right now. Just click here to send us an email or just leave some feedback.
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