Privacy Policy

This privacy policy is for this website: www.lcp.co.uk and is served by LCP, Hampton House, Longfield Road, Leamington Spa, Warwickshire, CV31 1XP and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) (pre GDPR enforcement) and the PECR (Privacy and Electronic Communications Regulations).

LCP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy explains areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it explains the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions

The DPA & GDPR May 2018

This website complies to the DPA (Data Protection Act 1998) and to the GDPR (General Data Protection Regulation) which comes into effect from 25th May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.

ICO

Respect for schools’ privacy and security is at the very heart of what we do. We have compliance with the UK’s data protection act and are registered with the Information Commissioner’s Office (registration number: Z9442686). Registration expiry date is 11 April 2019, although automatic renewal is in place. Please see the link at the end of this policy for further ICO guidance.

SSL Certificate

The website; lcp.co.uk has an SSL certificate installed, further enhancing the security of the site. SSLcertificates are small data files that digitally bind a cryptographic key to an organisation’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. SSL certificates bind together: A domain name, server name or hostname and an organisational identity (i.e. company name) and location. An organisation needs to install the SSL certificate onto its web server to initiate a secure session with browsers.

Once a secure connection is established, all web traffic between the web server and the web browser will be secure. When a certificate is successfully installed, the application protocol (also known as HTTP) will change to HTTPS where the ‘S’ stands for ‘secure’. Depending on the type of certificate purchased and the browser used, a browser will show a padlock or green in the browser when you visit a website that has an SSL certificate installed.

What we collect

We may collect the following information: name and job title, contact information including email address and demographic information such as postcode. We will not collect any personal data that we do not need in order to provide and oversee the service we offer you.

What we do with the Information we gather

We use this information to provide you with a better service, and in particular for the following reasons: internal record keeping, to improve our products and services, to send promotional emails about new products, updates about products you have purchased, special offers or other information which we think you may find interesting, using the email address which you have provided. We also use the information to assist you with lost login details.

We may disclose personal data if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with any legal process served on us or our website; and (b) protect and defend the rights of us, our website or users of our website.

If we believe that your use of the website is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that is reasonably necessary, in our opinion, to prevent, remedy or take action in relation to such conduct.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways; whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do want the information you give to be used for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing, using the unsubscribe link provided at the bottom of the email.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of your personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held, please write to us at the address at the bottom of this policy. Data will be supplied electronically, in a commonly-used format and within one month of receipt of the request.

In addition, you have the right to ask us to erase, suspend the processing of,or transfer personal data.

We want to make sure that the information we hold about you is up to date. If you believe that any information we are holding about you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.

Use of Cookies

This website uses cookies to better the user’s experience while visiting the website; they prevent multiple logins to any account and they also remember a user’s default settings.

As required by legislation, where applicable, this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of/saving of cookies on their computer/device.

What are cookies? Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers’ security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Employee Security & Awareness

A major part of keeping your data safe is ensuring employees are security conscious and aware of their responsibilities. All employees receive training on data use and data security prior to receiving system access.

Breach Notification

As required by law, LCP will provide notification in the event of a data breach. We maintain incident response procedures which enable us to notify all affected clients as required.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility for third party downloads, and downloads provided by external third party websites, and advise users to verify their authenticity using anti-virus software or similar applications.

Contact & Communication with Us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored on our website server securely in the EU until a time it is no longer required.

All LCP servers reside within the UK in industry-leading data centres with physical access restricted by biometric authentication with constant all-year-round surveillance.

We will only retain your personal data if it is necessary to fulfil the purpose we collected it for, including for satisfying any legal, accounting or reporting requirements.

Email Mailing List(s) & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or news that we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in this policy. Subscribers can unsubscribe at any time through an automated online service (School Send). The type and content of marketing messages subscribers receive, and if these may contain third party content, is outlined at the point of subscription. Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already-stored subscriber data.

Our EMS (email marketing service) provider is School Send and you can read their privacy policy in the resources section.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / images links to other websites.)

Shortened URL’s: URL shortening is a technique used on the web to shorten URLs (UniformResource Locators) to something substantially shorter. This technique is especially used in social media and looks like this (https://bit.ly/2KK1qdL). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally-linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for damages or implications caused by visiting any external link mentioned.

Social Media Policy & Usage

We adopt a Social Media policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

User Login

When users set up accounts, we ask that they create a username and a password. We require users to have complex passwords (mixture of capitals, lower case and numbers) to prevent concentrated attacks on passwords. We also ask users to keep their username and password safe.

Resources & Further Information

  • – Overview of GDPR – General Data Protection Regulation
  • – Data Protection Act 1998
  • – Privacy and Electronic Communications Regulations 2003
  • – The Guide to the PECR 2003
  • – Twitter Privacy Policy
  • – Facebook Privacy Policy
  • – Google Privacy Policy
  • – Instagram Privacy Policy
  • – School Send Privacy Policy
  • – Public Information from the ICO
  • LCP: Hampton House Longfield Road Leamington Spa Warwickshire CV31 1XB
  • Tel: 01926 886914 Email: mail@lcp.co.uk